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3Commas and GDPR: Our Commitment to Your Data Privacy

At 3Commas, safeguarding your personal data is our top priority. In line with the General Data Protection Regulation (GDPR), we’ve implemented robust measures to ensure your privacy and security, strengthening our platform’s commitment to transparency and trust.

What GDPR Compliance Means for You

The GDPR is designed to give individuals greater control over their personal data and how it is used. For you, this means enhanced privacy protection without any changes to the 3Commas platform you know and trust. Our updated processes ensure your data is handled with great care and security, giving you peace of mind as you engage with our services.

What we have

3Commas meets the robust requirements of GDPR compliance:

  • Data Protection Officer (DPO): Our DPO is available for inquiries at [email protected].
  • Updated Legal Documents: Our up-to-date legal documents include:

Client Terms of Service

API Terms of Service for Developers

Affiliate Program Terms and Conditions

Terms for Referral

  • Additional legal documents are available in our Legal Information section.
  • Enhanced Privacy Notices: Our updated Privacy Notice outlines your rights under the GDPR and details how we process personal data. Job candidates also receive a Recruitment Privacy Notice to ensure transparency regarding their data.
  • Improved Cookie Management: We have a GDPR-compliant cookie banner that seeks voluntary consent for non-essential cookies. Our Cookie Policy provides detailed insights into the types of cookies we use and their purpose.
  • Internal Policy Upgrades: 3Commas’ internal policies and business processes align with GDPR’s data collection and handling standards.
  • Training & Awareness: Our team receives ongoing GDPR-specific training, and our support staff is equipped to handle your privacy rights requests effectively.
  • Automated Privacy Rights Requests: Users can easily submit Data Subject Access Requests (DSAR) through their 3Commas accounts.
  • Enhanced Risk Management: We continually refine our processes to assess data risks and ensure prompt responses in the unlikely event of a data breach.

Ongoing Initiatives

Our dedication to privacy doesn’t stop here. We are actively:

  • Pursuing Confirmation: To validate our compliance efforts, we are working to further improve controls and, where necessary, implement new ones following industry standards and confirm their effectiveness.
  • Building Transparency: We are developing a Trust Center to further improve visibility into our data protection practices.

Have Questions?

We’re here to help! If you have any questions, concerns, or suggestions regarding our GDPR compliance efforts, feel free to contact us at [email protected] or [email protected].

At 3Commas, we’re committed to upholding the highest standards of data privacy and security, ensuring your trust remains well-placed in our platform.